Company Profile

Racon Logistics is a privately held Indian company providing supply chain services related to international trade and compliance. Applying customized solutions the company combines speed and excellence in the provision of services at competitive rates to meet our customers' needs. To achieve this, Racon Logistices counts on customized processes that enable offering flexible packages and broad coverage when intermediating and consolidating international cargo, customs clearance, international insurance, local land transportation, warehousing, distribution and management of orders.

Our focus is to keep a staff qualified and capable of understanding the peculiarities of our customers such that their processes are carried out in a unique manner. For Racon Logistics, logistics management means effectively becoming a logistics partner for our clients and service providers. It means being involved in all logistics activities on an operational, tactical and strategic level.

We develop logistics solutions through structured and well defined processes. From the moment we engage with potential or new clients, our aim is to establish a partnership. We become the client’s logistics partner with the aim to fully understand and know their business and the Imperial they serve.We analyse their logistics needs and supply chains. We design and build logistics solutions. We implement, execute and manage our solutions. We measure our own performance and continuously seek to improve and enhance our solutions.

Our solutions are as unique as our customers’ logistics networks. We do not believe in a one-size-fits-all approach. When we implement a solution, our customers can be rest assured that it is the best possible solution for a specific network and that it is in line with the customer’s business strategy.Solutions we have implemented in the vast range from a basic line-haul service to a comprehensive national solution where we take full ownership of the planning, execution and expediting function of loads from order to delivery.

We have the people, processes and technology to seamlessly implement logistics operations of medium and small scale. Our approach to operational implementation encompasses planning, organising, motivating, and controlling resources to implement the functional aspects of our solution. Our operational team manages the implementation project with a defined beginning and end. The success and completion of the implementation project is defined as the “independent execution of repetitive and permanent functional activities”, to produce the service levels agreed on.

Three basic principles need to be adhered to before a process of continuous improvement can commence, namely: